Customer Support Executive

from 1 to 3 year(s) of Experience

Job Description

About the role requirements

  • Data verification of documents to activate the agents.
  • Ensure SLA adherence
  • Ensuring accuracy of data
  • Identification of data discrepancies
  • Check reconciliation and submission of cases assigned to bank for approval.
  • To resolve issues related to activation processing.
  • Assists with daily administrative mail operations.

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Novopay Solutions Pvt. Ltd.

Novopay is India’s most innovative FinTech and its best kept secret. We are a Vinod Khosla funded company (founder Sun Microsystems, founder partner Khosla Ventures) that brings Banking and Payments access to all Indians. We have deployed India’s largest retail network where Banking, Bill Payments, Recharges and Remittances are transacted.
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Contact Company:Novopay Solutions Pvt. Ltd.